Are you considering buying a pellet stove?


This page will answer some of the most commonly asked questions about pellet stoves. Nothing can replace a good consultation with a qualified technician, but this guide can help you understand what type of pellet stoves are available on the market.




Which is the right stove for me?

Pellet stoves come in many sizes, colours and shapes. The main considerations you need to take into account when purchasing a stove are: how many rooms you will need to heat, what kind of style you like (our stoves range all the way from a contemporary look to the hand-painted, classic ceramic look) and of course what your budget is. There are stoves for (almost) any taste, don't worry!

What kind of pellet should I use?

High-quality pellet contains very little dust and burns cleanly, leaving little residue in the stove. We strongly recommend buying pellets from high-quality, certified producers. We shall be pleased to advise our customers where they can find quality pellet in Malta and Gozo, and in fact have agreements with local suppliers who can provide (and sometimes deliver) high-quality pellet at competitive prices.

How much cleaning does the stove require?

If you are used to traditional fireplaces, a pellet stove will leave you pleasantly surprised. Good quality pellet stoves will normally produce less than 200g of ash after a day's operation. All the ash is tidily collected under the brazier where pellet burns, and can be removed in a minute with a small vacuum cleaner.  The see-through glass is purposedly made so that it can easily be cleaned with a damp cloth. All in all, your stove will need a couple of minutes of your time to clean.

Why does it matter that the technician is certified by the manufacturer?

Reputable manufacturers will ask to see proof that the installation has been made by a qualified technician before honouring any kind of warranty repair. Our technicians have been certified by the manufacturers for the installation of their products.

I would like a stove but would like to hide the chimney in the wall. Is that possible?

Absolutely yes. The chimney can be hidden behind a gypsum wall so that it blends with the room. This comes at an additional cost. However - we should add - the manufacturers we work with provide high-quality chimneys that do not discolour with time. They are quite attractive and most of our clients prefer to leave them visible.

Your catalogue includes the stove prices but has no price for installation. Why is that?

Each home is different and, therefore, each installation is different. In some cases, a chimney can go straight up from the stove on to the roof (this is the simplest kind of installation). In others, we need to bend and turn around beams and other obstacles. In addition to the extra work, the materials we need to provide for these changes are an extra cost to us.  We will provide a fixed quotation after a site inspection, so you know exactly how much the installation will cost.

Can stoves be operated remotely?

Modern stoves such as those we sell have the ability to be controlled locally by a thermostat, or remotely via WiFi and a phone connection. Discuss with our technician which models you are interested in specifically.

How does a pellet stove work?

A pellet stove burns wood pellets. These wood pellets are made especially for pellet stoves and achieve a very high heat output while leaving a very small amount of ash.


The pellets are burned in a sealed chamber - no smoke can come out of it into your home and the burning operation is close to odour-free. The combustion fumes are forced out of the stove and into the chimney by a fan.

What is better, a traditional fireplace or a wood pellet stove?

Since we only sell pellet stoves, our answer is loud and clear: unless you own a forest and get the wood for free, and have tons of time to tend the fire manually, there is virtually no reason to choose a traditional fireplace over a pellet stove in Malta. We have written a whole article on why pellet stoves are superior to fireplaces, which you can find here.

Will I need a chimney or a flue?

Yes you will. Though rumours exist that pellet stoves are able to function without a chimney, the reality is that you will need a qualified technician to install a chimney to vent the fumes above roof height.


I live in an apartment block. Can I install a pellet stove?

Installing a pellet stove will normally be possible if you live in the penthouse or close to the roof, and have access to it. If you live in the lower floors of the high-rise, it will most likely not be possible to install a pellet stove. Some technicians may propose that you vent the fumes outside your apartment - on the terrace for instance - but this is not only illegal; it sets you up for complaints from your neighbours.


Can I see the stoves "live" before purchasing them?

We have stoves on display at select retailers in Malta and Gozo. We can discuss the availability of certain models with you directly.


Do the stoves need much maintenance?

If installed properly by a qualified technician, a pellet stove will last for many years without giving you any problems. Yearly maintenance is however required as the fumes cause a build-up of soot in the chimney, which needs to be cleared out. Newer stove models alert the owner automatically when servicing or cleaning is due. Chimney cleaning is inexpensive and pays for itself as it increases the stove's lifespan.


I have several rooms to heat. Will one stove be able to cope?

Pellet stoves range all the way from small, 7 kW stoves to large 20+ kW stoves that are able to heat very large spaces. Stoves with ducts - extra openings at the back that allow hot air to be brought into various parts of the home - can be used to warm distant spaces. Our technician will have a conversation with you during the site visit and advise you on the best course of action for your home.


Can I use a pellet stove to heat water as well as my home?

Special pellet stoves exist called "hydro stoves". These stoves heat the room like a standard pellet stove and can heat, even simultaneously, the water for radiators or underfloor heating system. These stoves can be incredibly efficient ways to heat large spaces and can give that pleasant feeling of walking over warm floors with naked feet, while saving the huge electricity bills that an electrical underfloor heating system can give. 


Do you have a question we could not answer here?


Get in touch and we will be happy to answer any question.